This policy explains how Signkiosk.com Pty Ltd (ABN 62 122 303 968) (“Signkiosk”, “we”, “us”) collects, uses, stores and shares personal information through our website, www.signkiosk.com, and when you contact us. We handle personal information in line with the Australian Privacy Principles.

Last updated: 11 November 2026

What we collect

When you send an enquiry through our website, we collect the details you give us:

your name, email address and phone number
your business or company name and the install address, if you add them
your enquiry and any file you upload, such as artwork, plans or photos
the page of our website you sent the enquiry from

We also collect the details you give us when you call, email or visit us, and the information needed to quote, make and install your signs.

When you browse our website, we collect general information about how the site is used through Google Analytics (see Cookies and Google Analytics below). This doesn’t identify you by name.

How we use it

to reply to your enquiry and prepare quotes
to design, make, deliver and install your signs
to keep records of our work, and for billing and accounting
to send you occasional updates about our work and services (see below)
to keep our website secure and stop spam
to understand how people use our website, so we can improve it

Updates from us

We may occasionally send you news or updates about our work and services. You can opt out at any time by using the unsubscribe option in the message, or by letting us know by email or phone. We never sell, rent or trade your details.

Cookies and Google Analytics

Cookies are small text files a website stores in your browser. Our own website doesn’t set any cookies. We use Google Analytics 4, a service from Google, to understand how visitors use our site, and it sets these cookies:

_ga tells one visitor apart from another, using a random ID. It lasts up to 2 years.
_ga_ followed by an ID keeps track of your visit (session). It lasts up to 2 years.

Google Analytics collects information such as the pages you visit, how long you stay, how you arrived at our site (for example from a search engine), the type of device and browser you use, and your approximate location (city or region). It doesn’t collect your name or contact details, and Google Analytics 4 doesn’t store your IP address. We use this information only in summary form, to improve our website.

This information is processed by Google and may be stored on servers outside Australia. You can read how Google uses it in How Google uses information from sites that use its services and in Google’s Privacy Policy.

How to opt out: you can block or delete cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on. Our website works normally without these cookies.

Security check on our enquiry form

Our enquiry form uses Cloudflare Turnstile to check that enquiries come from real people, not spam bots. When you use the form, Cloudflare processes technical information such as your IP address and details about your browser and device to make this check. It isn’t used for advertising. Cloudflare may process this information outside Australia; see Cloudflare’s Privacy Policy.

Who we share it with

We only share your information when we need to, with:

the services that run our business, such as our website host, email provider, Google (analytics) and Cloudflare (form security)
trusted suppliers or installers who help us complete your job, and only the details they need
government bodies or others when the law requires it

Some of these services may store information outside Australia, including in the United States.

How we store and protect it

Enquiries are sent to us by email and kept on a secure server. Uploaded files are stored where they can’t be reached from the website, and are deleted automatically after 12 months. We keep other enquiry and job records only for as long as we need them to do the work and meet our record-keeping obligations, then delete them.

No website or email is completely secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it. Just contact us using the details below and we’ll respond within a reasonable time.

Questions and complaints

If you have a question or a concern about how we’ve handled your information, please contact us first and we’ll do our best to sort it out:

Email: info@signkiosk.com
Phone: (02) 9550 1755
Post or visit: 1/231 Princes Hwy, St Peters NSW 2044

If you’re not happy with our response, you can contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Privacy Policy